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Customer Service Institute of Australia
Membership based body dealing with standards of customer service and the development of internationally accredited standards. Awards, fees, aims, membership details, publication sales, and contact information included.
http://www.csia.com.au/
Garden State International Customer Service Association
Promotes the development and awareness of the customer service profession through networking, education and research. Includes membership information, event calendar, and officer directory.
http://www.gsicsa.com/
Consortium for Service Innovation
A non-profit alliance of customer service organizations that are working together to solve industry-wide challenges. Events, current members, mission, programs, press, articles and membership details.
http://www.serviceinnovation.org/
International Customer Service Association
Toronto Chapter. Membership details, activities, newsletter, career opportunities, and contact information.
http://www.icsa.on.ca/
The Association of Support Professionals
A national (U.S.) organization dedicated to the advancement of the software support profession. Members can join local chapters to share ideas, insights, and experiences with their colleagues.
http://www.asponline.com/
Customer Care Institute (CCI)
CCI is an international organization serving customer care professionals. We focus on customer care issues found in the customer service, consumer affairs, telemarketing and help desk professions.
http://www.customercare.com/
International Customer Service Association
Promotes the development and awareness of the customer service profession through networking, education and research. Activities, publications, case histories, merchandise and related links.
http://www.icsa.com/
Colorado Springs Customer Service Association (CSCSA)
Programs offered, membership and meeting details, and contact information.
http://www.cscsa.org/
Customer Satisfaction Measurement Association
An association for customer satisfaction management professionals to help in identifying practices that improve customer satisfaction levels for their company.
http://www.csmassociation.org/
Mystery Shopping Providers Association
Formed for the purpose of strengthening the mystery shopping industry throughout the world. It is the organization's goal to improve and stimulate the acceptance, performance, reputation and use of mystery shopping services internationally.
http://mysteryshop.org/
Customer Service Benchmarking Association
Association of companies that conducts benchmarking studies to identify the best practices surrounding customer service issues that improve the overall operations of the members.
http://www.csbenchmarking.com/
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2006