|
Charter Continuum
Customer relationship management with software for handling customer feedback ensuring customer retention.
http://www.charter-uk.com
Skywire Software
Customer service applications consisting of knowledge management, web self-service, and desktop discovery tools that automate the problem resolution process.
http://www.skywiresoftware.com/
Actricity
Offers web-based software to manage customer relationship and networking the CRM processes in sales, marketing and service.
http://www.actricity.com/
CRMXchange
Offers webcasts, online chat sessions, white papers, event calendars, and product directory for Customer Relationship Management (CRM), call center, and telemarketing professionals.
http://crmxchange.biz2.us/
Rapid Stability Incorporated
Provides custom software applications and solutions for customer service, help desk, CRM, security analysis with implementation and network marketing. Company profile, products and services. Contacts.
http://www.rapidstability.com/
SupportSentry
Provides hosted, cost effective web-based customer service software. Some features include knowledge bases, email handling, and multiple site capabilities.
http://www.supportsentry.com/
QueueVision Inc.
Specializes in the development of customer relationship management (CRM) and business process management (BPM) solutions for the healthcare industry. Company profile, products and contacts.
http://queuevision.com/
eAssist
Customer care software and services that enable companies to provide service by responding to incoming customer requests over any communication channel.
http://www.eassist.com/
CRM4Insurance
Adding CRM and business workflow automation for customer service oriented enterprises to improve the corporate performace.
http://www.crm4insurance.com/
LiveWire Logic
Developers of RealDialog automated customer service solution for sales and support queries.
http://www.realdialog.com/index.html
Witness Systems
Supplies customer relationship management solutions. Focusing on customer service processes, and workforce performance. Training and consulting services. News, partners.
http://www.witness.com/
Tree Management Systems, Inc.
Customer management software for tree, lawn, and landscape companies.
http://www.turftree.com/
Aceflex
All-in-one multi-channel e-commerce software product for small/medium size companies worldwide.
http://aceflex.knowbase.org/
Chordiant Software
Business process automation and customer service applications. Includes products, services, and clients.
http://www.chordiant.com/home.html
Pegasus CRM
Develops Customer Relationship Management (CRM) software for midsize and small organisations. Offers integrated solutions for automated contact management, tasks and meetings, complaints and questions, direct mailings, document creation and archiving, project management, sales follow-up, telemarketing and management analysis.
http://www.pegasus.be/
CRM Technologies Ltd.
Offering consultancy, design, programming, integration and training services, including relationship management solutions. News and contact details.
http://www.crm-tech.co.uk/
CScontact
Offers an online service that allows to create and maintain a constant contact with clients, staff and associates (no website required).
http://www.cscontact.com/
RaiderCSS
Provides real time web based Java customer support software and live help solutions.
http://www.raidercss.com/
eCare Support Interaction Software
Browser based customer interaction software that facilitates real time interaction between an organization's help desk and their customers. Demos, white papers, and full product description are also available.
http://www.netopia.com/ebusiness/products/...
Fidelia, Inc.
Develops network, systems, and application performance monitoring software, including NetVigil, which provides real-time and historical performance reporting for enterprises and service providers.
http://fidelia.knowbase.biz/
Advanced Feedback
Online feedback management solutions designed to help corporations and individuals to simplify information collection and analysis.
http://www.activefeedback.com/af/
Cloudgate, Ltd.
Two-way customer communication platform allows companies to create services and marketing campaigns that coordinate multiple channels.
http://www.cloud-gate.com/
Whence
Offers CRM solution for contact centres, call centres and face to face environments. It includes call, email, document and workflow management. Trial. Contacts.
http://whence.co.uk
Aexis
Distributor and integrator in the Benelux and France of Advanced Business Intelligence solutions, which comprise corporate performance management, olap, crm, data warehousing and web applications. St-Stevens-Woluwe.
http://www.aexis.com/
Aestiva
The HTML/OS product enables web designers to build advanced dynamic sites w/out CGI programming. For Unix and NT servers. ISP-friendly.
http://www.aestiva.com
Transversal Corporation Ltd
Offers call centre knowledge management solutions. List of products. Contacts.
http://www.transversal.com/
Respond UK Plc
Features complaints, feedback and customer service software solutions. List of services, case studies. Contacts.
http://www.respond-uk.co.uk/
The Service Manager - TSM
Provides a job logging, dispatch and invoicing solution. Includes time sheets, stock control, maintenance contracts. Company profile, contacts.
http://www.theservicemanager.com/
CustomerFAQs Solutions Ltd.
Provides an online customer service support solution and web-based helpdesk, including knowledge base, call tracking, Dynamic FAQ, email management, live chat, and surveys. Demo. News. Contacts.
http://www.CustomFAQs.com/
Blue Tahiti Software Ltd
Provider of analytical CRM systems. Innovative companies use our software to slash sales and marketing costs. News and events. Contacts.
http://www.bluetahiti.com/
Practical Solutions Inc.
Offers a comprehensive software package for service industry companies.
http://www.theServiceSolution.com
ResponseTek Networks Corp.
Provides customer experience management solutions. Areas of expertise. Services offered. Contacts.
http://www.responsetek.com/
ScreenTalker
Browser based customer service software with real time interaction between an organization's help desk and their customers. A free lite version also available.
http://www.screentalker.com/
Precision
Developer of help desk solutions.
http://www.pcaonline.com/
InterFAQs
Featured automated FAQ system and knowledge base software. List of features, demo.
http://www.interfaqs.com/
Vuechat
Web-based customer service solution with webcam video.
http://www.vuechat.com
CRM Software Solutions
Provides information about customer relationship management for businesses.
http://www.crmsoftwaresolutions.info/
Velaro
Offers customer relationship management and profiling software featuring live customer service chat for electronic commerce.
http://velaro.knowbase.biz/
Q-go
Customer communications software based on natural language technology.
http://www.q-go.com/
ClearFrame Solutions Corp.
Provides customer service software to government and utilities throughout North America. Company profile, contacts.
http://www.clearframe.ca/
Groopz E-Commerce
Real-time customer service application that allows you to chat with web site visitors.
http://digi-net.padzero.com/
Ulysses CRM
Developer of service-centric customer relationship management and facilities management software packages for small and medium companies.
http://www.qms-software.com
ScandiaCom
Web based customer service database solutions for the high-end equipment manufacturers. Automated escalation process and failure analysis reporting capabilities.
http://www.scandiacom.com
Novo Solutions
Offers solutions for online customer service and document management.
http://novo.padzero.com/
Exametric, Inc.
Provides workforce management and optimization software solutions including forecasting, scheduling, time and attendance, performance monitoring and strategic planning.
http://www.exametric.com/
Castle CRM
Providers of CRM data integration solutions. Resource library, list of clients. Contacts.
http://www.acastle.com/
Knowledge Base
Multi-user system enhances self-service customer support, help desk operations, and document management applications.
http://www.knowledgebase.net
AppIntellect - Spotlight CRM
Offers enterprise-class CRM solutions. Features, demo. Pricing. Contacts.
http://appintellect.com/
ViewsCast
Offers software solutions that provides real-time results to your customer or employee satisfaction, opinion, and preference surveys through a standard web browser. Online demo, contacts.
http://www.synovate.com/viewscast/
Querybot Systems
Automated knowledge base and interactive FAQ systems intended for small businesses.
http://www.querybot.com/
Kanisa
Features knowledge management software products.
http://www.kanisa.com/
FrontRange Solutions
Customer-centric software for the mid-market, including the HEAT help-desk and the GoldMine CRM platform.
http://www.frontrange.com.au/
Satmetrix Systems
Software and services company focused on customer experience management.
http://www.satmetrix.com/
|
2006