Lukol Directory: Business: Management: Benchmarking and Best Practices

Knowledge Management Benchmarking Association
Conducting benchmarking studies to identify practices that improve the effectiveness of Knowledge Management activities, the website provides information on its mission and objectives. Extensive link set is also available.
http://kmba.org/

ISP Benchmarking Association
An association of procurement and supply chain organizations within major corporations. ISPBA conducts benchmarking studies to identify practices that improve the overall operations of the members.
http://ispbenchmarking.com/

ISO Benchmarking Association
Brings professionals of companies that are ISO Certified or are seeking ISO Certification together to share information to improve business processes.
http://isobenchmarking.com/

Information Systems Management Benchmarking Consortium
Brings together information systems professionals from a variety of companies to conduct targeted studies on issues related to improving performance and effectiveness.
http://ismbc.org/

International Call Center Benchmarking Consortium
An association of call center professionals to compare operating performance and identify the best business practices.
http://iccbc.org/

Online Quality Resource Guide
The Guide provides annotated links to online resources focused on Dr. Deming's System of Profound Knowledge, System Thinking, Statistics, Continuous Improvement, Joy in Work, Customer Focus, Learning Organizations, Quality Management and Innovation.
http://deming.eng.clemson.edu/onlineq.html

Business to Consumer (B2C) Benchmarking Association?
Assists business to consumer managers identify the best business practices and compare operating performance.
http://www.b2cbenchmarking.com

Best Practice Business Process Design
Contains a number of articles on four themes: production and inventory planning and control, supply chain, related IS /IT issues, and change management. Provided by SM Thacker & Associates.
http://www.smthacker.co.uk/

Customer Service Benchmarking Association
Association of companies that conducts benchmarking studies to identify the best practices surrounding customer service issues that improve the overall operations of the members.
http://www.csbenchmarking.com/

Office of the Secretary of Defense Quality Management Office Best Practices Database
Browse and enter best practices within the United States Department of Defense.
http://quality.disa.mil/bpd/

Ravenwerks Best Practices Information Center
Articles on best practices in teamwork, leadership, finance, marketing, customer service and technology.
http://www.ravenwerks.com/practices/practi...

Upward Feedback
Web processed Upward Feedback and phased 360 Feedback - managers and teams plan improvement together. Self-Managing Teams, Best Practice and Benchmarking.
http://www.upwardfeedback.com.au/

BenchmarkReport.com
Free, financial benchmark service for manufacturing companies. Learn how your company's financial performance measures up against your closest peers with detailed analysis in key metrics.
http://www.benchmarkreport.com/

Benchmarking Group International
Offers benchmarking consulting services and solutions to information technology companies.
http://www.benchmarkinggroup.com

Broadcast Benchmarking Association
Association of professionals interested in benchmarking and identifying the best broadcast practices that improve the overall operations of their companies.
http://www.broadcastbenchmarking.com/

BPR Online Learning Center
The learning center offers an index of BPR articles, an online tutorial series, benchmarking studies, yellow pages for BPR resources, and information on reengineering toolkits and document templates for project teams.
http://www.prosci.com

Capability Snapshot
Provides a technology-based survey methodology for organizations.
http://www.capsnap.com/

The Global Benchmarking Council
Comprised of benchmarking, quality, and process improvement professionals from around the world. Strives to enhance member initiatives through studies, networking, conferences, and other activities.
http://www.globalbenchmarking.com/

The Cost-Effective Organization
Provides best practices and resources for the reduction and control of business expenses.
http://mysite.verizon.net/vze6l53f/

Electric Utility Benchmarking Association
An association of electric utility companies that conducts benchmarking studies to identify the practices that improve the overall operations of the members.
http://euba.com/

Tresury Management Benchmarking Association
An association of treasury managers within major organizations that conducts benchmarking studies to identify practices that improve the overall operations of the members.
http://itmbc.com/

International Contract Management Benchmarking Association
Association of corporations with contract management processes.
http://www.icmba.com/

International Council Of Benchmarking Coordinators
Brings benchmarking professionals together to share information to improve business processes in their industry.
http://icobc.com/

Ebenchmarking
A monthly newsletter provided via e-mail available to individuals employed by large corporations, higher educational organizations or governmental entities who are involved with benchmarking.
http://ebenchmarking.com/

International Institute for Internet Industry Benchmarking (I4B)
Multi-company consortium dedicated to identifying best practices in Internet Industry Strategies.
http://www.iiiib.org/

Strassmann, Inc.
Strassmann offers consulting and analytical services for effective corporate information management. Site contains several resources including assessments and white papers.
http://www.strassmann.com/consulting/

The Booth Company
Offers information about 360 feedback for measuring leadership, management and organization effectiveness. Based in Colorado, USA.
http://www.boothco.com/

American Productivity & Quality Center
APQC provides products and services to help your organization discover and implement best practices and obtain measurable results.
http://www.apqc.org/

Benchmarking
About Management. The basics of benchmarking including what it is, why it's important and what to measure.
http://management.about.com/cs/benchmarkin...

Benchmarking - Consortium
Consortium for Higher Education Benchmarking for academic environments.
http://cheba.com/index.html

CAM Benchmarking Free Analysis and Reporting for Electrical Engineering Sector
Provide specialist benchmarking and analysis reports.
http://www.cam-benchmarking.com/electrical...

Best Practices Online
Gateway for executives and specialists seeking to improve their business processes through benchmarking leading companies and implementing best practices.
http://www.best-in-class.com/

Human Resources Learning Center
Benchmarking, best practices, and research reports for human resources to improve employee services and reduce operating costs.
http://www.human-resource-management.net/

The Benchmarking Network
Worldwide Benchmarking Resource Guide - extensive information and links.
http://benchmarkingnetwork.com/

Shared Services Benchmaking Association
An association of shared services managers to compare operating performance and identify the best business practices.
http://www.ssbenchmarking.org/





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2006